There must be a reason for the return of funds to the account.

• If an ad is removed for violation, we will refund your account 
• If you purchased a package in the wrong category or the wrong service, contact us as soon as possible and you can expect a refund

The refund process takes 5-10 banking days.
If after this time the funds have not arrived in your account, please contact the support service.

For gross violations of the Terms of Service, we can refuse to refund funds, this is stated in the Rules of the ariacrew.com website, which the user agrees to at the time of registration on the ariacrew.com website.